Privacy Policy for NextRep

Last updated: August 09, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Application refers to NextRep, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to InReach Ltd, 34 Discovery Drive, Preston, PR4 0QA.
  • Country refers to: United Kingdom
  • Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Health and fitness data (see below)
  • Usage Data

Health and Fitness Data

As part of providing our Service, we may collect and process information related to your health and fitness, such as workout routines, exercise history, and related statistics. This information is used solely to provide you with personalised workout plans, track your progress, and improve your experience. We require your explicit consent to process this data, and it is protected with enhanced security measures.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Device Permissions

Our application may request access to your device's Bluetooth functionality to connect with compatible fitness devices. This access is used solely for the purpose of enhancing your workout experience and is not used to collect or share personal data beyond what is necessary for this functionality.

Data from Third-Party Services

We use third-party services to operate and improve our Service, including:

These providers may process your data outside the United Kingdom. We ensure that appropriate safeguards are in place for any international data transfers.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your Account: to manage your registration as a user of the Service.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets.
  • For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

Legal Basis for Processing (UK/EU Users)

We process your personal data based on the following legal grounds:

  • Your consent (for health/fitness data, marketing communications, device permissions)
  • Performance of a contract (to provide the Service)
  • Compliance with legal obligations
  • Our legitimate interests (to improve the Service, prevent fraud, etc.)

Sharing Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers: To monitor and analyse the use of our Service, to contact you, or to provide infrastructure (e.g., Supabase, OpenAI).
  • For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We will require those affiliates to honor this Privacy Policy.
  • With business partners: To offer you certain products, services, or promotions.
  • With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We ensure that appropriate safeguards are in place for any international data transfers, including standard contractual clauses or other lawful mechanisms.

Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where processing is based on consent)
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at Admin@in-reach.uk.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure storage, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Breach Notification

In the event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by law.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Push Notifications

We may send you push notifications related to your workouts and account activity. You can opt out of these notifications in your device settings.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Summary Table of Data Collected

Data Type Purpose Shared With Third Parties? Legal Basis
Email, Name Account creation, contact No Contract, Consent
Workout Data Personalisation, analytics No Consent
Device Info Diagnostics, security No Legitimate Interest
Usage Data Analytics, improvement Yes (OpenAI, Supabase) Legitimate Interest
Bluetooth Access Device connectivity No Consent
Third-Party Service Provider Policies: